At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express’s Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity.
GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.
How will you make an impact in this role?
- Lead day to day operations of the GFCSU Transaction Monitoring Testing Team, overseeing inventory assignments, testing progress, and testing outcomes
- Develop and manage capacity planning and help to prioritize competing deliverables and/or business needs
- Serve as a primary point of contact for escalations and support, shaping Testing and Support contributions and brand
- Review testing process, methodologies, use cases and test results, to ensure that Transaction Monitoring testing covers both typology expectations and policy requirements
- Foster a positive team culture and encourage professional growth of GFCSU Testing and Support colleagues
- Set team goals and monitor team performance, including quality reviews, providing timely coaching, feedback, and support
- Track, monitor and report KPI reports, dashboards, and presentations on testing team contributions, inventory performance, and progress
- Develop, maintain, and reinforce operational procedures and templates, as well as ensuing adherence to organization policies
- Drive value through partnerships with GFCS/USIU, TMPRO and COE, ensuring that detection criteria or recommendation to rule logic, parameters, projects, and data inputs are actioned
- Perform thematic testing reviews, lead optimization and escalate findings to key stakeholders, working with leaders to address and mitigate concerns identified in a timely manner
- Keep team up to date on evolving regulatory expectations, emerging typologies, technology, and varied testing philosophies
- Recruit, train and onboard new team members
Minimum Qualifications
- 5+ years in Global Financial Crimes with at least two years in a leadership role
- Proven ability to understand complex business systems and processes
- Strong understanding of Transaction Monitoring framework and AML regulations
- Strong written and verbal communications skills with experience preparing executive level summaries and detailed progress reports
- Self-motivated energetic, collaborative team player with proven ability to work effectively in a matrix international organization and across all levels of management.
- Strong influencing and relationship / stakeholder management skills at all levels of management.
- Proven ability to analyze large data sets and identify trends and anomalies
- Strong organizational, time management and prioritization skills
Non-considerations for sponsorship: Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.
Considerations for sponsorship: Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
